Findings from the IBM Global IT Study on Mobile Infrastructure
Putting mobile first: best practices of mobile technology leaders is an IBM study that investigates the approaches
organizations are using to support the transformational shift to mobile. The information for the study came from a global survey of 361 IT executives from seven countries, conducted by IBM in early 2013.
Participants were randomly recruited and screened, resulting in a survey population consisting of IT executives who are responsible for or influence their organization’s mobile IT strategy. Respondents represented enterprises of 1,000 or more employees, at least some of whom access company networks on mobile devices. Country, industry and participant titles are shown below.
We would like to thank all of the executives who participated in the survey for their valuable time and insight. The data from the survey was imported into an IBM model designed to assess and categorize the maturity of each organization relative to mobile strategies and adoption of mobile technologies in the enterprise.
The study report defines the resulting Mobile Infrastructure Maturity Model and documents the best practices and characteristics of organizations that are leaders in order to help other organizations improve and advance. It was written by IBM and the following IDC analysts, who also contributed to the data analysis:
Stephen D. Drake, Program Vice President, Mobility and Telecom
Rebecca Segal, Vice President, Global Services Markets and Trends
